Privacy
Policy

This policy applies to personal data and related business information collected or handled by Asiacom Global Trading Limited through its website, contact forms, emails, business communications, meetings, documents, and trade-related operations.

This page covers privacy and information handling. Governance, local compliance, and trade compliance are explained separately on the HK Legal page.

Depending on the inquiry or transaction, we may collect the following information.

• Name, company name, department, title and business contact details
• Email address, telephone number, business address and country or region
• Inquiry details, product information, specifications, quantity, target schedule and trade direction
• Quotation, order, invoice, packing, shipping, delivery and payment-related information
• Documents, attachments, supporting files and correspondence records
• Basic website, technical, access, cookie or similar information

We use collected information within the scope necessary for business operations and communication.

• Responding to inquiries and following up with customers or suppliers
• Confirming product, sourcing, import/export, logistics and documentation matters
• Preparing quotations, orders, invoices, shipping documents and operational records
• Communicating with banks, logistics providers, service providers, advisers and counterparties where necessary
• Internal coordination, compliance review, record keeping, issue response and operational improvement
• Website operation, security control, access management and communication handling

We do not sell personal data. We may share necessary information with banks, logistics providers, suppliers, customers, professional advisers, service providers, group companies or public authorities when required for business operations, legal or regulatory purposes, contract performance, banking, logistics, documentation, or compliance checks.

Where information is handled by an external service provider, we aim to limit the information to what is necessary and to manage the handling according to the nature of the work and applicable requirements.

Because trade operations often involve parties in Hong Kong, Japan, Mainland China, Southeast Asia and other regions, information may be communicated or stored across borders where necessary for business operations.

When cross-border handling is required, we consider the business purpose, the parties involved, the nature of the data and applicable legal or contractual requirements.

We retain information for the period reasonably necessary for inquiry handling, trade operations, contract performance, accounting, legal compliance, dispute response, internal administration and business record keeping.

When information is no longer required, we take reasonable steps to delete, anonymize, archive or otherwise manage it according to its nature and business need.

We take reasonable administrative, technical and operational measures to protect information from unauthorized access, loss, misuse, leakage, alteration or improper disclosure.

Access to business information is limited according to operational necessity. However, no website, communication channel, cloud service or electronic storage method can be guaranteed to be completely secure.

Our website may use cookies or similar technologies, and may process basic technical information such as browser type, device information, access time, IP address, pages viewed and referrer information.

Such information is used for website operation, security, performance improvement, access analysis and general service improvement. Users may adjust cookie settings through their browser settings, although some website functions may not operate properly if cookies are disabled.

Subject to applicable law, individuals may request access to or correction of their personal data held by the Company. Privacy-related inquiries should be submitted through the official contact page.

We may ask for information necessary to verify identity and locate the relevant records before responding to a request.

We may update this Privacy Policy when necessary due to changes in business operations, website functions, legal requirements, group policy or information handling practices.

The latest version will be published on this page.

This Privacy Policy explains our general information handling practices. It does not constitute legal, tax, customs, regulatory or professional advice. Individual matters may require separate confirmation with professional advisers or relevant authorities.