Notice:
At the Hong Kong Desk, you can now access the same unified AI environment used across our entire group. With both the AI Full-Text Search and the Ive assistant, you are able to search all official websites of ASIACOM Group (JP / HK / TW / PH) in a single query.
Learn more: For a detailed explanation of Ive and our in-house AI systems,please visit the AI Assistants page.

Uses the Tokyo HQ AI system to search English pages across all desks.

Ive avatar
Ive assistant

This interface allows you to ask our AI assistant Ive questions related to the Hong Kong Desk, including our role as an execution hub, daily trade operations, documentation flow, payment fundamentals, and how the four Desks of ASIACOM Group (Japan, Hong Kong, Taiwan, and the Philippines) work together.

Ive provides answers based on our official websites and the approved internal knowledge used across the Group. Compared with a simple FAQ-style chatbot, Ive runs on our in-house AI framework and consolidated knowledge base, enabling it to deliver more accurate, consistent, and operationally relevant responses. For case-specific matters, transaction conditions, or anything requiring human confirmation, please contact the Hong Kong Desk or Tokyo HQ directly.

Ive answer
Type a message and press “Ask Ive”.

Hong Kong Desk – Trade Execution Hub

ASIACOM GLOBAL TRADING LIMITED in Hong Kong focuses on front-line trade execution, especially in resources, energy-related products, and industrial materials. We coordinate with suppliers, buyers, and service providers across the region.

Under the Tokyo HQ framework, contracts and governance are designed and maintained by the Japan Desk, allowing Hong Kong to concentrate on day-to-day operations and documentation.

For group-wide policies, governance, AI systems, and detailed information, please refer to the Japan Desk website in Tokyo (asiacomgroup.com).
View full group information at Japan Desk

QR Access to Tokyo HQ (Japan Desk – AI & governance hub)

Tokyo HQ (Japan Desk in Tokyo) manages the group-wide AI systems, documentation standards, and governance. Scan these QR codes to open a smartphone-friendly page that explains this role.

QR code to Tokyo HQ page (English)
Tokyo HQ (English)
https://asiacomgroup.com/tokyohq.html
QR code to Tokyo HQ page (Traditional Chinese)
Tokyo HQ (Traditional Chinese)
https://asiacomgroup.com/tokyohq-zh.html
Notice

Year-End & New Year Desk Closures Updated

The year-end and New Year closing schedules for JP Desk, HK Desk, TW Desk, and PH Desk (December 2025 – January 2026) have been updated. For detailed dates, please ask our corporate AI assistant “Ive” — for example: “When is the Desk closed this month?”

Update

In-House AI Assistant “Ive” Officially Launched

Our in-house AI system “Ive” is now officially active. Ive provides more accurate and consistent corporate-level responses than the previous FAQ-based chatbot, using only official ASIACOM websites and approved internal knowledge. It supports inquiries regarding Group structure, Desk roles, governance, and general operations.

Press

Ive Test Operation: All Four Desks Now Linked to Tokyo HQ AI

Our in-house AI assistant “Ive” has entered its testing phase. All four Desks — Hong Kong, Taiwan, the Philippines, and Tokyo HQ (Japan Desk) — are now connected through a unified AI framework. With this integrated system, ASIACOM Group can provide consistent and aligned corporate explanations across all regions.